Service terms
Draft for operator review. Public self-service signup remains disabled.
Operator: Pending operator approval. Support: Pending support contact approval.
Access is provided to approved societies and their authorised users. Public self-service signup remains disabled until verified email/phone onboarding and activation review are completed. Keep credentials and recovery codes private; privileged roles must use MFA.
Approved societies receive a 30-day full-feature trial from activation review. Plans are assigned annually by society size. Activation and renewal are handled manually by the Platform Super Admin; no money is collected online. Promotion administration is restricted to Platform Super Admin.
Trial/subscription expiry preserves records. Access enters controlled read-only mode after the configured grace period. Administrative suspension restricts access without deleting records. Contact support to review renewal or suspension.
The society remains responsible for authority, accuracy, consent and minimisation of submitted data. Do not upload real resident or financial information without the separately approved pilot-data process. Financial controls and audit history must not be bypassed.
Subscription pricing, support commitments, service availability, applicable jurisdiction, dispute handling, processor terms and contractual retention must be agreed in the approved society/operator contract before public signup. These operational terms do not substitute for that reviewed agreement.